By Robbie Sequeira, Stateline.org
Over the past few months, Celina Damian’s phone has been ringing off the hook with one bewildered, anxious question after another: “What kind of loan is this?” “Am I in default?” “Will the government really take my wages?”
“Sometimes they just don’t know where to start,” said Damian, California’s student loan servicing ombudsperson.
“I’m talking to
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